Delivery and Returns Policy
You can return any item purchased on backlabel.com within 14 days of the delivery date.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
The decision of the return needs to be communicated to Back Label within the first 14 days after the reception of the goods at firstname.lastname@example.org.
After communicating the will to return the goods, the consumer has another 14 days to send back to Back Label the products purchased:
the trader will refund the amount only when the goods have been duly returned and delivered and quality inspection has been performed by the trader.The customer will have 14 days to communicate the return and after the communication 14 days to ship back the goods for a total of 28 days.
The shipping costs of the return including customs duties are borne by the customers.